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You may have seen that big businesses really focus on providing top-notch and seamless support to their customers as they know how important customer support is, they know that it’s all about customers and sales.
This “Internet Age” is having billions of online businesses and there are too many companies that are treating their customers in a unique way and that really attracts more customers and sales.
Nowadays many of the online shoppers mainly prefer to have the live chat support rather than any other form of interactions. Live Chat is really very fruitful for any online business.
If your website is powered by WordPress then really there are tons of options through which you can serve your customers. You can use Free Live Chat Plugins that will easily let you open a live chat window right for your visitors. Or you also have the option to have a fully integrated support management platform that enables your site visitors and members to simply open up the support tickets right at any given time.
In this post, we have listed some of the best Free Live Chat Plugins that will let you add live chat support system in your website without putting that much of effort.
List of Free Live Chat Plugins
Zoho SalesIQ
Zoho SalesIQ is one of the best, reliable and hassle-free live chat software that is designed for the business growth. With Zoho SalesIQ you can easily turn your website visitors right into happy paying customers. You can simply increase ROI right on your content, SEO along with Adwords and email marketing efforts.
Here you can analyze your store visitors in real-time and you can also analyze how they are navigating your store. Easily you can identify new and the returning store visitors along with identifying hot prospects that are based on their landing page time on the stores along with referrer campaign.
Now supercharge your sales conversions simply by automating your store-visitors engagements right with intelligent triggers. You can also recognize and engage prospects landing on your website through all of the email campaigns. You can also engage with the wider audience and cover markets spread right across the globe. This plugin is really very flexible as you can receive messages in many languages
Key Features
- Real Time Visitors Tracking
- Visitors insights and lead scoring
- Sell smarter and close deals faster
- Automated Strategic Chat Initiation
- Comes with Automatic Chat Translation
- It is easy to set up and customizes
2.LiveChat
LiveChat is one of the most popular and the reliable live chat solutions. If you want to use this tool right with WordPress, all you need to do is simply install and activate this plugin and you will be all ready to go. Simply by using this plugin, you can easily solve customer queries and doubts in real time. You can simply increase your sales and just build a better relationship with your customers.
Here this tool generally offers a number of customization options. With the help of these options you can change the look and feel of the chat window as here you can add the company’s logo and themes. This plugin can be easily integrated with any of the theme and other service platforms like the Salesforce, MailChimp along with the Dropbox and a lot more.
With the help of this plugin, you can simply get in touch right with people right on your website and simply point them in the right direction. You will also get a grade at the end of each of the chat along with constantly improve the quality of your support. You will also get rid of the long queues and simply surprise customers right with the instant answers.
Features
- Messenger sneak-peek
- Chat Window Themes
- Messages and Labels
- CSS Customizations
- Social Media Buttons
- LiveChat On Mobile
- E-Commerce Integrations
- Targeting visitors from campaigns
3.ClickDesk Live Support
This plugin- ClickDesk Live Support is the fastest live chat plugins that generally allows web visitors to simply click to call along with voice chats directly from the browsers. This plugin is fully customizable and mainly supports multiple languages and generally comes with many more interesting features.
You can easily manage your emails along with the offline chats right with the newly integrated help desk. Here the agents can easily answer all of the live chats, calls and the tickets right from the agent panel and also the mobile app or the Google Talk.
This plugin is fully compatible right on the mobile devices along with the tablets and the phones too. It also features in the help desk ticketing system with the automation. You can chat in any language right with the click-to-translate features and many more things in a row.
Key Features
- 24/7 Support
- 5 Uptime Guarantee
- Support multiple languages
- Advanced Chat Queuing
- Mobile App to takes chats
- Send and receive files from chat widgets
- Just see website visitors in real-time in the dashboard
- Works seamlessly across all of the major browsers
- Chat transcripts stored for the future reference
4.Zendesk Chat (Zopim Live Chat)
Zendesk is one of the legit Live Chat support plugins that will help in numerous ways. And in 45% of customers can easily abandon any of the online transactions if somehow their questions and queries are not addressed quickly. But here with this plugin, you can easily establish a live chat system and let you rely on your customer’s questions in real time.
With the help of this plugin visitors of your website will be able to chat directly right with you right through the widget and you can also simply manage multiple conversations right through the online dashboard.
The best part about this plugin is that your customers can simply chat with your from any device simply by using their mobile-optimized chat widget. It also has the analytics dashboard that lets you monitor visitors floe usage patterns and many more things. This one is the simple and the highly customizable chat widget in order to complement your website and taste.
Key Features
- Mobile Optimized
- Proactive Chat
- Advanced Analytics
- HTML Dashboard
- Average uptime is 99.8%
- Customizable Chat Widget
- USer-Friendly Dashboard
- Available in more than 50 languages
- Provides 24 Hours Live Chat Support
- Integrates with UserVoice, SalesForce, Zendesk, vTiger
5.Quick Chat
Quick Chat is one of the best and reliable Live Chat Plugin that generally supports private chats, chat rooms along with avatars, word filtering, caching plugins and more in a row. Basically, Quick Chat is the self-hosted chat solutions that truly indicate that all of your chat messages will be stored right inside your local WordPress database and are totally under your control.
And due to that local feature, there are no limits or we can say monthly fees for the number of chat users or messages, basically, these are limited only by your web server capabilities.
Just before installing the Quick Chat plugin make sure that your web server sufficiently capable to support a number of users that you expect visiting your chat right at the same time. It also supports the incoming messages sound notifications for all of the modern browsers. It also supports an unlimited number of separate chat rooms.
Key Features
- Mobile Optimized
- Fully flexible and easy to use
- Total Cache Capability
- Translates quick chat
- Supports separate chat rooms
- User-Interface is translation friendly
- Integrates with WordPress user accounts
- Save the website bandwidth by sending the AJAX requests
Conclusion
Now you have got the list of best Free Live Chat Plugins that can help you in providing the exact solutions to your customer’s doubts and queries. So, don’t wait just go and give these plugins a try as these are the best free options available in the market.
If you want more flexibility you should go with the premium version of these plugins that can offer more interesting and advanced features. Try to use the premium plugins as they won’t affect your website loading speed and these plugins also integrate with evert WordPress themes.
We hope this post helps you in finding the best Live Chat Plugin. Feel free to share this post on all trending social media platforms.
